Privacy Policy

Collection of Information & Use Thereof

It is Jake's Hamburgers' policy to respect and protect the privacy of visitors to its Web site. Accordingly, Jake's Hamburgers (“JAKE'S”) does not extract without permission personal information about its visitors or their computer at any time. Though Jake's does analyze information about our visitors as a group to make our website better, no visitor is individually identified when we do this.

Jake's will collect personal information such as e-mail addresses, but only when a visitor voluntarily gives it to us in the process of subscribing to the Jake's newsletters, placing orders or registering with the Jake's Web site. This information is used internally by Jake's to fulfill your requests and for marketing and research purposes. If you decide to opt in to our newsletter mailing list, you will receive e-mails such as company news, updates, product or service information, promotions, etc. However, you may opt out (unsubscribe) at any time by clicking the unsubscribe button at the bottom of all e-mails that you will receive from us.

Jake's will not sell, rent or otherwise transmit a visitor's personal information to any third party unless Jake's asks for and receives the visitor's permission at the time the personal information is collected. The only exceptions to this policy are special cases where Jake's has reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (whether intentionally or unintentionally) with Jake's rights or property or anyone else who may be harmed by such actions, or if required by law.

Jake's may share aggregate information about the users of Jake's Web site with our business partners. As mentioned above, this aggregate information is used to develop, improve and customize our Web site to better serve visitors. Where Jake's information collection activities involve children, provides special privacy protections as outlined below.

For Children Under 13:

Never provide any information about yourself on the Internet without your parent's/guardian's permission. Please read Jake's Parental Consent Policy (see below) with a parent or guardian before you submit any information to this site. Jake's requires your parents'/guardian's written permission for you to provide us with certain information required to get updates by e-mail from Jake's.

Parental Consent Policy

Jake's is committed to protecting the online privacy of children. In accordance with the Children's Online Privacy Protection Act, Jake's will not knowingly collect any personally identifiable information from children under the age of thirteen (13) without first obtaining parental consent. Its full compliance with COPPA notwithstanding, Jake's has designed its Web site with the intent of providing an age-appropriate experience for all.

Prior to providing any personally identifiable information (name, email address, address, phone number etc.), either by placing an order to be picked up at a Jake's restaurant, opting into special e-mail offers, or participating in any other activity offered through the site, children under the age of thirteen (13) must have a parent or legal guardian complete and return a Parental Consent Form to Jake's Hamburgers, 1157 Highland Ave. suite 209,Cheshire, CT 06410; or by fax to: 203-439-7992. The consent form states that the child's “Parent” or “Legal Guardian,” by his or her signature, consents to the collection and transfer of the child's personally identifiable information. Consent may be revoked by completing an “Jake's Hamburgers Revocation of Parental Consent Form” and sending it to the address or fax number above.

Jake's also adheres to the Children's Advertising Review Unit (CARU) Guidelines on Internet advertising regarding solicitations to children under thirteen (13). Jake's encourages parents/guardians to supervise their children appropriately in exploring the Internet. Jake's recommends that parents/guardians monitor and supervise the online activities of their children and consider using available parental control tools which can prevent children from disclosing their name, address, and other personal information without parental permission.

Should a parent not permit's use or collection of personally identifiable information, or should s/he instruct Jake's to delete personally identifiable information, a child's participation in those activities for which the personally identifiable information has been requested will not be possible.

Correspondence & Offers uses automated e-mail systems to e-mail special offers and to collect and answer correspondence from our visitors. While Jake's may be unable to individually answer each piece of correspondence, we do read all of them!

Should you have difficulty editing information that you have provided us removing yourself from automated messages generated by Jake's, please contact


Jake's uses “cookie” technology to enhance a visitor's online experience by making it easier to navigate through our Web site or to make an activity work better.

Cookies are small pieces of information or files that a website puts on a computer's hard disk for record-keeping purposes. Cookies allow a computer to “remember” information from our Web site for future use. Jake's does not use cookies to collect or record personally identifiable information about any visitor to Jake's uses information collected by cookies to learn about our visitors' preferences, so that we can make our Web site better. The information is aggregated to better understand our visitors as a whole, and is not associated with any single visitor.

Requests for Feedback

Jake's may request feedback from visitors regarding an activity or piece of content on the Jake's Web site. Feedback is used for internal purposes only, and any personally identifiable information that may be submitted is deleted.


Maintaining the security of all personally identifiable information associated with visitors is of utmost concern to us. Jake's exercises great care and implements a variety of technologies to make the Jake's Web site as secure as possible against unauthorized access and to protect the information visitors choose to provide to us. Jake's periodically reviews and updates these measures. Unfortunately, no data transmission over the Internet can be guaranteed to be one hundred percent (100%) secure. As a result, while Jake's strives to protect a visitor's personal information, Jake's cannot ensure or warrant the security of any information transmitted to us or from our online products or services, and a visitor does so at his/her own risk. Jake's uses the industry standard, SSL (secure socket layer) encryption when credit card information is transmitted to us. Likewise, we cannot warrant the security of our online ordering partners' sites, e.g., though these carefully-selected partners also strive to ensure complete data privacy.

Privacy Policy and Use of Site

By using this Web site for any purpose, you certify your understanding and acceptance of our Privacy Policy. Any subsequent changes to this Policy will be posted to this page and designated as such. Any future Policy changes will apply only to information collected from the date of such changes.

Review and Deletion of Personal Information

You may review and delete your personally identifiable information contained in Jake's records at any time. If you would like to review or delete this information, please contact us at:

Jake's Hamburgers
1157 Highland Ave. suite 209

Cheshire, CT 06410
P: 877-525-3791 F: 203-439-7992
Hours: Mon-Fri 9am-5pm EST

Questions, Suggestions & Comments

Please contact us at or write to us at: Business & Legal Affairs, Jake's Hamburgers, 1157 Highland Ave. suite 209,Cheshire, CT 06410 with any questions regarding this Privacy Policy.

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